You’ve got a reputation for being the best coder/editor/mechanic/whatever, but it amounts to little if you don’t work well with others. Some of the most important professional skills for workers and employers alike simply can’t be taught in a classroom or measured on paper. These traits are called soft skills and they’re more crucial to your job search and overall career than you think.
Unlike hard skills, which can be proven and measured, soft skills are intangible and difficult to quantify. Some examples of soft skills are like analytical thinking, verbal and written communication, leadership etc.
Research from the Society for Human Resource Management found that employers actually care more about soft skills than they do technical abilities.
One reason soft skills are so revered is that they help facilitate human connection. “Soft skills are key to building relationships, gaining visibility and creating more opportunities for advancement,” says Kathy Robinson, founder of Boston career-coaching firm Turning Point.
Basically, you can be the best at what you do but if your soft skills aren’t cutting it, you’re limiting your chances of success. Read on to learn which soft skills are critical to have firmly under your belt and what steps you can take to acquire them.
However, some soft skills along with their necessity, reason behind why employers look for them and how to gain them are given below:
Necessity: Both written and verbal communication skills are of utmost importance in the workplace because they set the tone for how people receive you. They also increase your chances of building relations with co-workers. Communication skills boost your performance because they help you to extract clear expectations from your manager so that you can deliver them.
Why employers look for it: According to Robinson, founder of Boston career-coaching firm Turning Point; “Workers are more productive when they know how to communicate with their peers.” If you can clearly express the who, when, what, where, why and how of a project, you’ll be a hot ticket.
Way to gain: One way to hone your communication and presentation skill is to join Toastmasters, an international organization that offers a public speaking workshop. And start to talk more & more unless you won’t be able to cover up your communication gap.
Necessity: A company’s success hardly depends on one person doing all by him/herself rather than it depends on the contribution of the whole. Success is the result of many people doing working toward a common goal. When employees can synthesize their varied talents, everyone wins. Having friends at work can also boost your job satisfaction.
Why employers look for it: Employers look to team players to help to build a friendly office culture which helps retain employees and in turn, attracts top talent. Furthermore, the ability to collaborate well with colleagues also strengthens the quality of work.
Way to gain: To generate goodwill, lend a hand when you see a co-worker in need. (“Hey, I know you have a tone on your plate. How can I help you?”) Another way to build rapport is to cover for a colleague while he/she’s on vacation, says business etiquette and career coach Karen Litzinger.
Necessity: You can’t expect things to be done very accordingly with your plans but when something happens out of a plan, instead of digging your heels; you need to be able to pivot and find alternate solutions. “Successful leaders are the ones who know how to be flexible when problems arise,” says Robinson, founder of Boston career-coaching firm Turning Point.
Why employers look for it: “The speed of change in any given workplace is so rapid,” says Joel Garfinkle, executive coach and author of Getting Ahead: Three Steps to Take Your Career to the Next Level. Consequently, employers need workers who can adapt to industry shifts and keep the company current.
Way to gain: Push yourself to be an early adopter of change. “For example, adapting to technology without mourning what used to be true yesterday is crucial for people to be seen as someone who is capable of meeting new challenges,” says Garfinkle. Inquire about training sessions and offer to teach your co-workers what you learn.
Necessity: When something goes wrong, you can either complain or take action. Tip: It’s the latter that will get you noticed. Knowing how to think on your feet can make you indispensable to an employer.
Why employers look for it: Nothing is a given. Companies rely on problem solvers- their top performers- to navigate unexpected challenges.
Way to gain: “Always approach your boss with a solution, not a problem,” says Robinson. So when an issue crops up, sit down and think through how you’re going to address it before bringing it to your boss’ attention.
Necessity: Data doesn’t mean much if you don’t know how to interpret it. Is there a pattern emerging? What else should you be looking for? Being a critical observer can help to make you a better worker all around.
Why employers look for it: Companies need critical thinkers- people who bring a fresh perspective and offer intuitive solutions and ideas to help the company get a leg up on the competition or improve the internal process.
Way to gain: To be a critical observer, you need to be able to analyze information and put it to use. One tactic is to try to identify patterns of behavior at work. For example, does your boss actually read the weekly sales report? What was the reaction of your boss in the staff meeting? What’s the best time of a day to approach your manager with a question? By observing how people respond to the constant flow of information, you can better understand the critical aspects of improving business operations.
Necessity: “Any time you put more than one person into an organization, there is going to be conflict,” says Robinson. “It’s human nature.” Therefore, being able to resolve issues with coworkers will help you maintain relationships with peers and work more effectively.
Why employers look for it: Being able to constructively work through disagreements with people is a sure indicator of maturity – as well as leadership potential. Someone like this helps to promote a healthy, collaborative workplace.
Way to gain: The best way to resolve disagreements between co-workers is to address issues directly but delicately. So, when stepping in as a mediator, let both parties air their grievances in a judgment-free environment and then work together to find a solution.
Necessity: Having confidence and a clear vision can help influence your co-workers and get them on board with your ideas now and in the future. Displaying such leadership skills helps you gain visibility within an organization, which can lead to more opportunities for promotions or salary bumps.
Why employers look for it: Bosses and managers are always looking for employees with leadership potential because those workers will one day be taking over the reins and building on the company’s legacy.
Way to gain: Being a leader isn’t merely about getting people to do what you want. Leadership means inspiring and helping others reach their full potential. One way to do that is to become the internship supervisor, which gives you the opportunity to manage people, learn how to motivate a team and take on more responsibility.
It’s obvious why soft skills are paramount to getting ahead in the workplace. Now that you know what characteristics you should cultivate, are you looking for more ways you can stand out in the job market? Join Monster today. As a member, you’ll get practical career advice and useful tips sent straight to your inbox—everything from salary negotiation insights to lists of top companies hiring. We’ll help you discover all the ways you can put your talent to use.